GTAP Genetec

GTAP Genetec is a technical assistance portal by Genetec. It was built and designed as an extension of Technical assistance center to facilitate customers with complete support info. Along with that help in tools for the complete range of IT solution by Genetec.

The technical assistance support is always available to support the customers. However Genetec has also introduced Technical support portal to facilitate customer to address their problem in an automated way. This helps in getting their issues resolved quickly.

GTAP Genetec Login

The login is provided by to get into the technical support portal. Here is how you can login to the portal, the same login link is used for normal security center system. It is as follows:

  1. Go the portal.genetec.com
  2. Enter your email or ID
  3. If you don’t have one, you will redirected to a create account page, or
  4. Enter your password in next step
  5. Now you can see GTAP facility in your security center login
  6. You can go to support option to contact the technical support team

GTAP Genetec Download

The security center installation packages have the setup files which will enable you to install everything to use GTAP and other services.

  1. First go to this link: https://portal.genetec.com/support/SystemManagement/DownloadSection/
  2. Login to the system with your credentials as always

Genetec Web Installer .exe

This is used for installing the web apps. It is an installation wizard which connects to Genetec security center. It downloads all the component which are necessary for the features you want to install.

Full Installation Package

You can download the complete package for installation, in case your computers don’t have access to the web. This is a standalone software package. You will not be needing anything other than this.

GTAP Customer Support

GTAP has a great customer support, they are always ready to facilitate you. You can use below email and number to contact them in case of any trouble or a normal querEy.

Email: [email protected]

Phone:  1-866-684-8006

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